Error reporting
Internal errors typically leave messages of the form
java.lang.NullPointerException
at pmclass.applications.pmgateway.PMgatewayDefaults.getConvertionSettings(PMgatewayDefaults.java:143)
at pmclass.applications.pmgateway.PMgatewayFrame.convert(PMgatewayFrame.java:854)
at pmclass.applications.pmgateway.PMgatewayFrame.run(PMgatewayFrame.java:911)
at java.lang.Thread.run(Thread.java:484)
in the command window.
To allow PMOD Technologies tracking the problem please log into the support section on the www.pmod.com website and fill the error message together with a description into the report form.
License Errors
Some of the most likely license errors are:
Generation of Quicktime Movies fails
In some installation the generation of Quicktime movies fails because of library problems. It is therefore recommended to install the Java Media Framework (JMF) which can be downloaded from:
http://java.sun.com/products/java-media/jmf/2.1.1/download.html
Reading of Compressed DICOM images fails
In some installation the reading of compressed DICOM data fails because of library problems. It is therefore recommended to install the Java Advanced Image I/O Tools which can be downloaded from:
https://jai-imageio.dev.java.net/binary-builds.html
Additional Solutions
For checking additional solutions please consult the Q&A area of the PMOD website.