In the case of problems when running a PMOD tool, a problem report can directly be submitted from within the program as illustrated below.

  1. Create screen captures of the situation using the indicated button.
  2. Open the Console window.
  3. Open the Email to Support window and enter a problem description.
  4. Submit the message which is sent to support@pmod.com.

Our support organization will get back to you per email to work on a solution.

Submitting a Support Request

support-request-1

    Comment, Problem or Functionality Request form

    Existing License ID *

    Version

    Tool *

    First Name *

    Last Name *

    Company *

    Email Address *

    Request Type *

    CommentProblemFunctionality Request

    Description *

    File upload   (max 10MB)

      The data supplied are anonymized (if applicable) *

      I have read and accept PMOD's Privacy Policy *


    * - required fields